How to Overcome Guardian Tales Platform Error 500

Welcome to the world of Guardian Tales! If you are here, you are probably experiencing a Guardian Tales platform error 500, when trying to connect to the game. Don’t worry, you are not alone.

This error can be problematic, even can crash or freeze your game, and can prevent you from ongoing adventures.

But this is not a big issue, we will help you to get back to playing your favorite game as soon as possible.

In this guide we will help to fix the issue, so you can get back to your adventures in Guardian Tales

What causes Guardian tales platform error 500?

There can be many reasons why Guardian Tales Platform Error 500 can occur. A few of them are given below.

1. Slow internet connection  

Guardian Tales Platform Error 500

A slow internet connection can always cause such errors to occur. There are several reasons why you may be experiencing slow internet speeds. Some possible causes include:

  • Internet congestion: This can be caused by too many devices on your network.
  • Poor router placement: If your router is placed far from your gaming device.
  • Outdated hardware: If you are using an old router or modem, it may not be able to handle the demands of online gaming. It may result in slow speed.
  • Viruses or malware: A virus or malware on your device can slow down your internet connection. 

2. Outdated version of Guardian Tale

Outdated version of Guardian Tale

An outdated version of the game could be the second reason for this error. Outdated versions of games may not be compatible with newer operating systems. It can cause the game to crash or not run at all.

So, if you are using an outdated version of the game, it may not run the game smoothly, and you can face such errors.

3. Obtrusive third-party firewall 

Despite all benefits, third-party firewalls or antivirus can drag down data transmission rates. It can affect network performance. This can cause a bad gaming experience.

hird-party firewall 

It can stop the game from running smoothly. The third-party firewall or antivirus could consider the game malware.

Fixes of Guardian Tales platform error 500

Here are the major fixes to Guardian Tales platform error 500, which will help you to continue your adventurous journey.

1. Restart your mobile phone

Restarting your phone will not solve all of your problems. Some problems may need more advanced troubleshooting or repair.
Yet, a simple restart can be a quick and effective way to resolve problems with your device.
Restarting your phone can fix several issues.

2. Check your internet connection status

The game requires high speed and a steady internet connection. Check your internet connection status. Whether you have a good internet connection or not.

If you are using cellular data, ensure that it’s enabled and that you have good network coverage. If you are using Wi-Fi, you have got an active link, and your signal strength is strong.

To improve your gaming experience, you can try the following:

  • Restart your router and modem. This can often fix temporary connectivity issues.
  • If you have a lot of devices connected to your network, try disconnecting some of them to see.
  • If you have an old router or modem, consider upgrading to a newer model that is better equipped.

Pro Tip:  Sometimes viruses and malware may slow down your internet connection. Make sure that your device is free of them.

3. Delete all corrupted and cache file

A corrupted cache file can be the reason behind such errors.

To get rid of such errors, follow the below steps to delete all the cache files from your application:

  • First, open device Settings, and go to Apps.
  • Then find Guardian tales, tap on it, and go to storage settings
  • Tap Clear cache to delete all cache files
  • Restart the game
  • Update the game to the latest version

4. Update the game to the latest version

The developers’ team always tries to improve all the issues. They keep updating their application to improve its user experience. An update can solve many bugs and glitches. 

To solve it, update your game to the latest version available.

For that-

  • Open the Play Store or apple store
  •  Search for the game 
  • Check if any updates are available
  •  If any update is available, download it immediately
  • Then open your game

5. Reinstall the game

If updating the game didn’t work for you, re-installing it is the last option. It can surely solve the Guardian Tales platform error 500.

Re-installing your app can fix many seemingly random errors on your app, whether you are on Android or iOS.

Frequently Asked Questions

1. How do I fix platform errors in Guardian Tales?

1. Delete all unnecessary applications and data.

2. Check your OS version and update it to the latest version, if possible.

3. Check your network (Wi-Fi/data) connection.

4. Reboot your mobile device.

2. Is Guardian Tales offline?

The game requires a steady internet connection. It may be a hindrance for players with spotty Wi-Fi.

3. How many GB is Guardian Tales?

Your device will need at least 3 GB of available storage space to install the game.

4. Can BlueStacks run Guardian Tales on a PC?

The BlueStacks Android Lollipop version is recommended to play on your PC or laptop. In this way, you can get the best possible gameplay experience.


Guardian Tales Platform Error 500 is a frustrating issue that can make playing the game difficult. Thankfully, we have a few simple steps that can be taken to try and resolve the issue.

However, if these steps are unsuccessful, then it is best to contact the customer service team for the game.

They should be able to help you find a solution that will get you back in the game as quickly as possible.

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