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How to Fix the GE Washer 10 Flashes Motor Control Board Communication Error

The 10 flashes error on your GE washer signals a communication issue between control boards, stopping proper cycles. This article guides you through checking wiring, resetting, and replacing parts to restore function.

5 min read

The 10 flashes error code on your GE washer means there’s a communication problem between the main control board and the motor control board. This usually stops the washer from running its cycles correctly. To fix it, you’ll need to check wiring connections, reset the boards, and possibly replace faulty parts if the issue persists.

What does the 10 flashes error code mean on my GE washer?

The 10 flashes error code indicates a communication failure between the washer’s main control board and the motor control board. The main control board sends signals to the motor control board to manage the motor's operation, and this code appears when that communication fails or doesn’t respond properly. This prevents the washer from running normally because it can’t control the motor correctly. The error is a direct alert to a problem in this communication link.

Why does motor control board communication fail on GE washers?

Communication can fail for several reasons. The most common cause is wiring issues, such as loose connectors, damaged wires, or corrosion interrupting the signal between the boards. The motor control board itself can also develop hardware problems like burnt components or broken solder joints. Occasionally, software glitches or corrupted firmware cause communication errors, though these are less common. Environmental factors like moisture exposure or power surges can also damage components or connections, leading to communication failures.

How can I troubleshoot the 10 flashes motor control board communication error?

  1. Unplug the washer from power to ensure safety before starting any inspection.
  1. Remove the washer’s back panel to access the motor control board.
  1. Check all wiring harnesses connected to both the motor control board and main control board. Look for loose connections, damaged wires, or signs of corrosion.
  1. Disconnect and reconnect each connector to ensure a secure connection.
  1. Use a multimeter to test continuity on the wiring harness between the motor control board and main control board. This will help identify any broken wires.
  1. Inspect the motor control board for visible damage like burnt components or bulging capacitors.
  1. If everything looks normal, plug the washer back in and reset the control boards by unplugging the machine for 5 minutes to clear temporary errors.
  1. Power the washer back on and check if the 10 flashes error code still appears.

If the error continues after these steps, the motor control board or main control board may be faulty and require replacement or professional diagnosis.

How do I verify that the motor control board communication issue is resolved?

Turn the washer on after your checks or any repairs and watch the display. The 10 flashes error should no longer appear. Instead, the washer should run through its normal cycle without interruptions. You can run a test wash cycle to confirm everything is working correctly. If the washer completes the cycle without error codes or unusual behavior, the communication issue is likely fixed. If the error returns, further troubleshooting or professional service is needed.

When should I call a professional for the 10 flashes motor control board error?

If you’re not comfortable working with electrical components or the troubleshooting steps don’t solve the problem, call a professional technician. Internal board failures need specialized tools and knowledge to diagnose safely. Also, if you notice burning smells, visible damage to the boards, or if the washer won’t respond after resets, a professional can avoid further damage or safety risks. Attempting repairs without experience could void your warranty or cause injury.

How can I prevent future motor control board communication errors on my GE washer?

Keep the washer’s environment dry and clean to protect electronic parts from moisture damage. Regularly inspect and clean the control board area and connectors to prevent corrosion. Use a properly grounded outlet and consider a surge protector to avoid power surges. Avoid overloading the washer because excessive strain can affect motor and control board performance. Finally, schedule routine maintenance to catch wiring wear or component issues early before they cause communication problems.

Conclusion

Start by checking wiring and resetting the control boards when your GE washer shows the 10 flashes error. These simple steps often fix communication glitches. If the problem continues or you’re unsure about the repairs, contact a professional technician to diagnose and fix the motor control board or related issues safely.

Frequently Asked Questions

Can I reset the motor control board myself?

Yes. Unplug the washer for at least 5 minutes to reset the boards. This clears temporary glitches and may resolve the error.

Is the 10 flashes error always caused by the motor control board?

No. It indicates a communication problem which can be due to wiring issues, the motor control board, or the main control board. Troubleshooting helps identify the exact cause.

Will replacing the motor control board fix the 10 flashes error?

Replacing the motor control board can fix the error if the board is faulty. But first, check wiring and connections to avoid unnecessary replacements.

Can moisture cause the 10 flashes error?

Yes. Moisture can damage electronic components or cause corrosion, leading to communication failures between the control boards.